NL Acoustics is committed to meeting the quality of its products and services that our customers require and expect. We will actively strive towards improving the quality of our products and service by continuously recognizing, understanding, and evaluating our customers’ needs.
To achieve the above, NL Acoustics shall:
- Ensure that we are always aware of our customers’ needs and expectations.
- Maintain an effective quality management system.
- Ensure compliance with applicable regulatory, legislative, and statutory requirements.
- Maintain internal processes that ensure our products and solutions are manufactured without fault.
- Actively engage all applicable internal and external parties by promoting open communication.
- Continuously monitor and address issues affecting NL Acoustics products’ performance.
- Continuously improve our products and solutions using agile and lean principles.
- Regularly review our quality management system to ensure it meets organizational goals and our customers’ needs and expectations.